About Us
Company Profile
V-link Aviation Management is based in Dubai Airport Free Zone (DAFZA) , the heart of Middle East. We are an international spare parts supplier and distributor of consumable and rotable components, lubricants and other materials to the aviation industry.
In addition to the normal supply of parts, we have worldwide links with numerous major manufactures with immediate stock at competitive prices. This enables us to draw from their stocks and when necessary reducing the waiting time for the parts our customer needs.
We provide your preferred condition at competitive prices. Let us do the hard work for you.
Our partner company in the USA holds thousands of line items housed in facilities with excellent conditions.
Our Story
V- Link Aviation Management FZCO, founded in 2017, with the objective of supporting the Aviation Industry with;
‘Efficiency’, ‘Expertise’, and ‘Exceptional Customer Service’.
Efficiency
Expertise
Exceptional Customer Service
Why are we, as service providers, so captivated by great customer service?
Every company says that their customers are their No.1 priority, but very few businesses are ready, willing, and able to go the extra mile for each and every one of their customers.
We, at V-Link Aviation, have set out to change that and we are doing so with the help of our team, which has over 40 Years of cumulative experience, they are very efficient and ready to go the extra mile to satisfy the needs of each of our customers.
Technology changes, but human nature is perpetual — and there are few things in life and in business that we enjoy more than seeing our customer satisfaction, it’s about leaving people with a positive memory of our business.
V-Link Aviation lives by the words of Benjamin Franklin,
“Well done is better than well said”.
Executive Chairman's Message
I am delighted to inform you that V-Link Aviation continues to experience encouraging growth, Continuous service improvement to keep customer full satisfaction; it is what we are dedicated to.
The years 2019/2020 brought unique challenges to the aviation. tourism industry as a whole with factors ranging from heightened world COVID-19 pandemic lockdown to tourism sentiment not recovering as expected.
Fortunately, due to our strong foundations and capital management, we were able to continue seeking out new opportunities, platforms and partners. In being open to new approaches, we were able to ensure our stability.
Over the past year, our company drove forward state policies through cooperation with our partners customers both in support of our business and for aviation, tourism as a whole, in the interest of mutual growth. We took part in developing our business support to our customers by applying a relaxing payment schedule subsequently reducing profit margins. And offering a discount on the transport Service Charge (TSC)
It is now apparent that our growth in this day and age cannot be unilateral and we must know how to “cooperate for growth and competitiveness”
While 2019 may have been lackluster in terms of operational returns, I saw it as a year of learning and moving past long held beliefs. I thank all of our staff for their hard work throughout the year and for all of the recommendations, opinions and faith provided by our stakeholders.
V-Link Aviation will continue to move resolutely ahead.
Mission
V-Link Aviation management will use its strategy, staff, and systems to provide each customer with a seamless three-part customer experience — service product, service environment, and service delivery — each part of which will meet or exceed our customers’ expectations.
Vision
Core Values
Integrity
our actions and behavior are open, transparent, and ethical.
Sustainability
We would always ensure that our actions positively affect our community, the future generations and that we consume resources responsibly.
Innovation
to challenge existing practices and look for opportunities to support effective continuous improvement.
People Oriented
People are our biggest asset, we invest in them and work hard to build relationships with the community.
Commitment
We are committed to being the best we can be. In order to achieve this, we place the customer at the center of everything we do.
Loyalty
We are dedicated to building and maintaining loyal relationships with our external customers and internal colleagues.
Code of Ethics
45 years cumulative experience with the objective of supporting the Aviation Industry
Efficiency, Expertise, and Exceptional Customer Service.
An international spare parts supplier and distributor of consumable and rotable components, lubricants and other materials to the aviation industry.
Have worldwide links with numerous major manufactures with immediate stock at competitive prices.
